Job Market Salary Insights of Startups Based in London
We know the importance and potential of startups in changing and developing a country and solving real-life problems. Around 665,495 startups were founded in 2019/2021 in the UK, making startups a perfect job marketplace. The flexible, vibrant, fast-paced and ever-evolving startup environment is sure to keep your mind on the edge for the better. You can find the most popular job titles in London’s Startups in this article.
Table of Contents
Customer Service Representative
Salary Range: £17,000 – £24,000
This is the most popular job title available in startups. It is a critical position because their major responsibility is to create a good image for the startup. The customer service representative is usually the first stop of call for every customer, therefore while recruiting for this position, recruiters lookout for some important skills.
Responsibilities:
- Share information about products and services
- Answer customer questions
- Respond to complaints
- Process orders and returns
- Document interactions.
Skills Preferred:
- Effective communication
- Language fluency
- Product knowledgeability
- Good interpersonal skills
- Computer skills
- Empathy
- Problem-solving and educational qualifications
Marketing Specialist
Salary Range: £16,800 – £41,100
The marketing specialist is responsible for creating brand awareness. Without brand awareness plans in place, a startup would experience a lot of problems trying to break into the market. A good digital marketer will keep a startup’s digital being in place and ensure the same tone of voice with new and vivid campaigns.
Responsibilities:
- Workout an effective plan to reach out to the target audience
- Manage social media accounts
- Respond to complaints
- Process orders and returns
- Document interactions
- Conduct competitive analysis
- Generate leads
- Develop campaigns and ensure branding
Skills Preferred:
- Good communication
- Time management
- Sense of curiosity
- Good interpersonal skills
- Keeping up with the trends
- Organizational skills and technical skills
The Sales Person
Salary Range: £20,000 – £38,100
Sales persons are the business hustlers. They know how to manage high level sales and increase the stature of the company. These are the people that go out, and bring the deals home. They hunt for deals, schedule meetings and close the deals. Persistence and patience is required for this role. They receive commissions for each deal they close and it is important that these commission rates remain competitive.
Responsibilities:
- Hunting for prospects
- Management of pipeline
- Product testing and feedback
- Sales calls
- Negotiations
Skills Preferred:
- Strong leadership
- Analytical skills
- Budgeting
- Excellent communication
- Interpersonal skills
- Teamwork skills and organizational skills
Office Manager
Salary Range: £20,000 – £38,100
The office manager is responsible for overseeing the administrative duties of the startup. The office manager needs to have exceptional organizational skills because they act as the middleman between the different departments on the startup to ensure that every member of the organization is organized. Organizing a team can be quite challenging and requires a lot of patience, so recruiters ensure they employ the best hands they can find.
Responsibilities:
- Oversee the administrative duties
- Organise meetings
- Manage databases
- Preparing letters, presentations and reports
Skills Preferred:
- Strong leadership
- Analytical skills
- Budgeting
- Excellent communication
- Interpersonal skills
- Teamwork skills and organizational skills
Product Manager
Salary Range: £30,000 – £75,000
Just like the name implies, a product manager manages product development. They are required to have high computer skills as they are responsible for designing the products and working with engineers to create prototypes. A product manager may or may not have coding experience, but needs to be creative. It is the creativity that distinguishes the startup’s products from the others in the marketplace.
Responsibilities:
- Planning and execution
- Gather and prioritize product and customer requirements
- Define the product vision
- Ensure revenue and customer satisfaction
Skills Preferred:
- High computer skills
- Coding is a plus
- Good communication
- Leadership skills
- Creativity
Web Developer / Engineer
Salary Range: £25,000 – £64,300
An Engineer is responsible for designing, developing, testing and implementing new products and systems for the startup. This is a critical position in the company as they are also responsible for upgrading the startup’s systems and troubleshooting issues that occur. Startup engineers are required to have the necessary certifications and educational qualifications as well as the experience needed to run a business. Although the duties of an engineer vary depending on the company, generally, they are required to have very strong creative and problem-solving skills.
Responsibilities:
- Design, develop, test and implement new features
- Upgrading for the better
Skills Preferred:
- High computer skills
- Necessary certifications wanted by the company
- Creativity
- Problem-solving
Business Developer
Salary Range: £18,000 – £70,000
A business developer is the one who helps a startup make the necessary business connections. Without a business developer, startups will find it difficult to make important business connections needed to make their business grow. Business developers are individuals who are highly objective, and motivated and know how to easily connect or build relationships with investors, clients, stakeholders and vendors. They need to ensure that every business negotiation favours the startup. The individual must also have the appropriate educational qualifications before being considered for this job.
Responsibilities:
- Identify and research potential clients.
- Develop and maintain client relationships.
- Gather useful information from customer and competitor data
- Negotiate contract terms with clients and communicate with stakeholders
Skills Preferred:
- To be objective
- Motivated
- Good interpersonal skills
- Strong negotiation
- Presentation
- Communication
- Persuasive
Recruiter
Salary Range: £18,800 – £46,800
A startup recruiter is responsible for recruiting the best talents for the startup. There are thousands of people who would want to work with a startup and the challenge lies in picking out the best from these people. A recruiter needs to have the necessary expertise and skills to find highly skilled programmers and developers for the startup. A recruiter needs to have a bachelor’s degree in business administration HR. These degrees help people who aspire to be recruiters learn the basics and fundamentals of business, finance, and accounting. Additional certifications may not be essential but they can advance the individual’s career in the chosen field.
Responsibilities:
- Screening
- Interviewing
- Negotiating
- Hiring
- Onboarding
- Post job openings
Skills Preferred:
- Strong analytical skills
- Excellent communication skills
- Computer skills
- Customer service skills
- Pay attention to detail
Consultant
Salary Range: £21,000 – £80,000
A consultant provides advice to a startup. It is usually someone who has a lot of experience in the field. They are employed on a contractual or freelance basis. Consultants use their experience to provide advice to startups. Someone who has experience starting a business in a particular niche can be hired on a contractual basis to provide advice to someone who wants to start up a new one. Appropriate certifications may also be needed.
Responsibilities:
- It will vary according to the niche the consultant is hired for
Skills Preferred:
- Logical reasoning
- Strong leadership
- Collaboration skills
- Strong verbal / written and presentational skills
- Business performance measurement skills.
Customer Success Manager
Salary Range: £21,000 – £80,000
Just like the name sounds, a customer success manager ensures that clients get value for their money. They are responsible for ensuring that customer feedback and concerns are addressed appropriately. A customer service manager helps customers reach the goals they have created for themselves by connecting them to the tools and resources they need to achieve them. When a customer purchases a new product from the startup, a customer service manager helps them with the onboarding and teaches them how to properly use the products or services. Every startup aims at creating and maintaining a returning customer base and it is the duty of the customer success manager to build such relationships with the customers.
Responsibilities:
- Ensure value for the money spent
- Address feedback and concerns appropriately
- Help customers reach their goals
Skills Preferred:
- Excellent presentation and communication skills
- Good interpersonal skills
- Language fluency
- Empathy
Financial Officer
Financial Officer
Salary Range: £21,000 – £80,000
Every startup needs an individual who will manage and oversee the company’s financial assets. They are responsible for creating the startup’s financial processes, forming and maintaining business relationships with companies, managing reporting requirements, and ensuring that the startup’s resources are properly managed and maintained within a specified budget. To be considered for this role, an individual needs to have a degree in accounting and also be proficient in basic accounting functions. Another important skill includes attention to detail. Other names for financial officers in startups are treasurer, fiscal engineer, budget guru etc.
Responsibilities:
- Manage and oversee financial assets
- Create financial processes
- Manage reporting
- Manage the resources
Skills Preferred:
- Attention to detail
- A degree in accounting
- Proficient in basic accounting functions
Data Analyst
Salary Range: £20,000 – £41,000
A data analyst collects, organizes, analyses data, and uses the results generated to make business recommendations. A data analyst is required to be proficient in mathematics, have strong computer skills, and also be knowledgeable in data modelling and visualization. Good presentation skills, critical thinking, and statistics are also required. In addition to a bachelor’s degree in the appropriate field. A data analyst can also be referred to as a data scientist, data engineer, or quantitative researcher.
Responsibilities:
- Make business recommendations based on results
- Collect data
- Analyse data
Skills Preferred:
- Proficient in mathematics
- Strong computer skills
- Knowledge in data modelling and visualization
- Critical thinking
- Good presentation skills
Chief Executive Officer
Salary Range: £35,000 – £200,000
The chief executive officer is one of the essential roles in a startup. The CEO is the person that controls the company’s day-to-day operations. Most times, the owners of the company assume this position and sometimes they hire external persons for this role. However, it is recommended that you start as the CEO of your business before you hire for it. This is because you are the one with the direction and vision. After the startup has started operating, you may then decide to hire externally and still monitor the individual’s activities.
Responsibilities:
- Oversee the day-to-day operations
- Make corporate decisions
- Acting as the main point of communication
- Leading the development of the company’s short- and long-term strategy
Skills Preferred:
- To have the vision and ability to drive the business
- Critical thinking
- Problem-solving
- Teamwork
- Negotiation
- Persuasion
- Presentation
- Accounting skills
Operational Specialist / Operations Person
Salary Range: £17,500 – £42,000
The operations person at a tech startup wears many hats. The design of business processes and systems, train the employees to ensure they can complete the required operations independently. The operations person also engages in high-level talks with other companies and clients to secure favourable business relationships and deals for the company. Daily, they also supervise the teams and individuals to ensure continuous operations throughout the company.
Responsibilities:
- Manage invoices
- Manage employee operations
- Manage finance
- Manage day-to-day operation
- Project management
Skills Preferred:
- Good teamwork spirit
- Good communication skills
- Strong interpersonal skills
- Good analytical skills
- Strong networking skills
- Additional certifications and experience may be
necessary
Content Writer
Salary Range: £17,000 – £32,000
A writer helps the business owner carve out the right words for the products. Communicating your vision to the world may be challenging, which is why a startup needs the services of a writer. They craft the product and website messaging and help build content used for the marketing strategies. It is the responsibility of the writer to understand and communicate the owner’s vision to the world, craft emails for the world with the help of the sales and marketing department. Important skills an individual needs to possess for this role include technical writing ability for internal policy writing, internal process documentation, contract creation, and other technical writing tasks.
Responsibilities:
- Craft product and website messaging
- Create content for marketing
Skills Preferred:
- Technical writing ability
- Ability to adapt verbal material to the target audience
- Fluency in the needed language.
Legal Counsel
Salary Range: £47,500 – £100,000
A legal counsel ensures that a startup adheres to the law by providing legal advice and counselling to the business owner. A legal counsel needs to have a degree in Law and experience is also necessary. They should always be available to guide and direct the startup when legal matters arise.
Responsibilities:
- Monitor applicable legal aspects
- Draft legal papers
- Handle litigation
- Manage risks involved in business decisions and operations
- Protect the startup’s trademarks and designs
- Sir versus internal policies
Skills Preferred:
- Strong analytical skills,
- Strong arbitration and mediation skills,
- A proven track record of creating effective legal
strategies, - Good verbal and written communication skills.
Creative Associate / Graphic Designer
Salary Range: £18,000 – £33,300
With the recent advancement in technology and the adoption of social media, companies have come to realize that they need to change their approach to the advertisement. It is easier to reach millions of people now than it was a few years back. This is because a lot of people have become actively involved in social media activities and information can easily be passed to them through these social media pages. Advertising and the creation of product awareness may have gotten easier compared to years back, but the competition in this social media space is a tough one as several businesses are already tapping into this approach. To stay relevant amid all these competitions, a startup needs to create graphic designs that can easily catch the attention of the public.
Responsibilities:
- Create demos and presentations to display product or design concepts to the public
- Work with other teams to complete projects
- Keep up with the design trends
- Generate attractive designs that can communicate a message about the startup’s product and services to the world
Skills Preferred:
- Good knowledge of Adobe
- Photoshop,
- InDesign
- Illustrator
- Lightroom
- Other programs are required by the job poster.
IT Manager
Salary Range: £28,500 – £65,000
The Information Technology Manager is also known as the IT manager. It is usually an individual who has a good background in software development and management. A bachelor’s degree in computer science is necessary for this role. No company can function optimally without the services of an IT manager in the face of the recent global technological advancement.
Responsibilities:
- Manage IT infrastructure and improvement
- Troubleshoot complex and technological problems
- Develop software
- Propose and write a budget for the new technology needs of the business
- Train the team members, programmers and developers
Skills Preferred:
- Bachelor’s degree in computer science
- Attention to detail
- Interpersonal skills
- Patience
- Perseverance
Accountant
Salary Range: £16,600 – £45,000
The accountant works with the financial office while handling the financial aspects of the company. Attention to detail, strong analogy skills, decision making and critical thinking skills are also required.
Responsibilities:
- Provide accurate and timely forecasts, budgets, trends
statements used in making business decisions - Financial recording and reporting
- Developing tax and financial strategies
- Preparing budgets, analyses and forecasts
Skills Preferred:
- Master’s degree in Law,
- Finance, or Accounting
- A proven track record
- Extra certifications
Overview
Job | Salary |
Customer Service Representative | £17,000 – £24,000 |
Marketing Specialist | £16,800 – £41,100 |
Office Manager | £20,000 – £38,100 |
The Salesperson | £20,000 – £38,100 |
Product Manager | £30,000 – £75,000 |
Web Developer / Engineer | £25,000 – £64,300 |
Business Developer | £18,000 – £70,000 |
Recruiter | £18,800 – £46,800 |
Consultant | £21,000 – £80,000 |
Customer Success Manager | £21,000 – £80,000 |
Financial Officer | £21,000 – £80,000 |
Data Analyst | £20,000 – £41,000 |
Chief Executive Officer | £35,000 – £200,000 |
Operational Specialist/ Operations Person | £17,500 – £42,000 |
Content Writer | £17,000 – £32,000 |
Legal Counsel | £47,500 – £100,000 |
Creative Associate/ Graphic Designer | £18,000 – £33,300 |
IT Manager | £28,500 – £65,000 |
Accountant | £16,600 – £45,000 |
Conclusion
We prepared an exclusive list of the most preferred positions among startups in London. You also have the opportunity to review the salary ranges, responsibilities and necessary skills of these job titles in this list. We hope it will be a practical guide for you while planning your career path or structuring your recruitment plan.
