Claims Handler- Personal Injury (UK- Remote Working) Full Time

“Previously Startups of London has featured Zego in our article The Complete List of Unicorn Startups in the UK 2022.

You can also click on the company name above or go to their company page from here and learn more about their culture, business and management.

As for the role; Zego is looking for a Claims Handler- Personal Injury (UK- Remote Working) to join their company. Learn more about the role, requirements as well as benefits in the below description. Click on the Apply Now button to complete job application.”

– Startup of London Team

The Role

We are growing our Claims department and we are looking for an experienced Personal Injury Claims handler to join our busy and vibrant team.

The Personal Injury Claims handler will work as part of our wider claims team and will be responsible for managing a caseload of personal injury claims by confirming indemnity position for each claim as well as manage Third Party Property Damage (TPPD), including credit hire claims within Zego’s delegated authority limit whilst driving down claims spend. Therefore motor claims handling experience in the personal injury space is a must along with excellent negotiation skills to be able to achieve the best commercial settlements.

The Personal Injury Claims will be working with a team of highly skilled and successful claims experts as well as our new and innovative, API first claims management system to support the delivery of a world-leading Claims service to our UK customers while ensuring the business has access to high-quality claims data and fighting fraud.

This is a great opportunity for a Personal Injury Claims Handler who would like to further their claims experience and professional development with a fast-paced and innovative company that likes to do things a little differently.

What you’ll be working on as a Personal Injury Claims Handler:

• Responsible for proactively managing a caseload of personal injury claims within authority as well as identify any large loss and sensitive claims at an early stage.
• Identify and pursue all potential recoveries from the relevant parties.
• Develop and maintain effective relationships with colleagues, commercial customers, brokers and business partners where required.
• Manage claim costs within personal allocation by achieving the most economical settlement.
• Identify potential fraudulent claims and action in accordance with Zego’s guidelines.
• Be responsible for personal development requirements in specialist areas, by attending all internal/external training sessions.

What you will need to be successful as a Personal Injury Claims Handler:

• Strong claims handling experience (private and commercial) in an insurance company – desirably with an Insurtech or Motor Insurance provider.
• Personal accident claims experience is highly desirable however not essential.
• Strong understanding of the credit hire market, impecuniosity and the utilisation of basic hire rates as well as understanding of the Civil Procedure Rules and cost
• Experience working on personal injury claims within/out of the OIC/MOJ RTA portals
• Excellent communication skills with an ability to develop and maintain relationships with suppliers and customers.

What it’s like to work @ Zego:

Zego has a truly international and inclusive team, unified by great ideas and collaborative thoughtfulness. Our people are the most important part of our story and everyone plays an essential role in our journey. We look for people who have expertise, enthusiasm and who are motivated by change. There’s plenty of room to learn and grow, as part of our ongoing training programmes or directly from other experts. You’ll work alongside a talented group of people who respect each other’s differences and seek to understand fresh perspectives.

Where we work:

We are committed to helping all Zegons deliver their best work regardless of location which is why we have embraced a ‘Flex First’ philosophy. This means home is the primary place of work for all Zegons but you can also spend time with colleagues in our city centre collaboration spaces from time to time too

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status.