Insure your happiness
“Previously Startups of London has featured ManyPets in our article The Complete List of Unicorn Startups in the UK 2022.
You can also click on the company name above or go to their company page from here and learn more about their culture, business and management.
As for the role; ManyPets is looking for a Customer Support Executive, to join their company. Learn more about the role, requirements as well as benefits in the below description. Click on the Apply Now button to complete job application.”
– Startup of London Team
We’re on a mission to make the world a better place for pets and their parents! Our Operations team is the heart of our company, making sure our customers have a best-in-class experience when choosing us to take care of their pets’ wellbeing.
In this role, you’ll work as part of a collaborative team helping manage inbound customer support requests. You’ll provide general administrative support, help with policy administration, arrange mid-term adjustments, renewals – and every and any type of customer support query that comes our way! You’ll also support the team with our service and compliance standards – making sure we achieve our targets and stick to our service level agreements.
Please note- this role will require financial background checks before you can start.
What Leads to Success
Here are a few of the skills we are looking for in this position. Don’t worry if you don’t tick every box as it’s important for us to support you in your role and help you to develop along the way:
Inclusion at ManyPets
We believe diversity, belonging, and inclusion is more than just words or things we should be ‘seen’ to be doing. Having diversity at the core of our business makes us stronger – and the responsibility for creating an inclusive workplace rests with all of us. We believe in Black Lives Matter and we want you to join a company that makes unbiased choices and is committed to being anti-racist. If you’d like to read more about this, please download our Approach to Inclusion pack.
We promise to give you the same opportunities as everyone else and we won’t discriminate against you at any point in the process. This includes how we source talent, our interview process, our conditions of employment (including pay), and feedback.
Everything changed overnight when the pandemic happened. Suddenly everything was different: whether we were in a home office, spare room, or makeshift desk: we were working on our own and dealing with Zoom calls, bad Wi-Fi, and a very different working day. We now work from home and our company office, so we’ve created our Making Work, Work guide, which explains it all.
We offer a fantastic range of company benefits to suit everyone in a remote-first world, with a focus on supporting our physical and mental well-being. Coupled with a generous holiday allowance and regular care packs, we’re always looking for new ways to look out for our people.
Our company values drive everything we do – and they are:
Show You Care | Do The Right Thing | Think Big | Work Together | Be Tenacious
Previously Startups of London has featured Humaans in our podcast episode in 2022, that we had an insightful chat with...Apply For This Job
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