Senior Content Designer – Maternity Cover Full Time

“Previously Startups of London has featured Zoopla in our article The Complete List of Unicorn Startups in the UK 2022.

You can also click on the company name above or go to their company page from here and learn more about their culture, business and management.

As for the role; Zoopla is looking for a Senior Content Designer- Maternity Cover to join their company. Learn more about the role, requirements as well as benefits in the below description. Click on the Apply Now button to complete job application.”

– Startup of London Team

The Role

At Zoopla, we want to help everyone make smart home-buying decisions.

We’re looking for a Senior Content Designer to join a cross-functional team working on our SaaS products for Estate Agents. This role will be focused on our CRM product, Alto underpinning how they run their businesses and coordinate with buyers, sellers, conveyancers, and beyond.

You’ll help to guide product teams in delivering the right content, in the correct format, at the right time for our customers.

You’ll work alongside Product Designers, UX Researchers, Engineers, and Product Managers to craft end-to-end journeys that are user-centric, creative, and measurable.

About you

We’re looking for someone who has experience working within product teams. This is not a marketing role. You won’t be crafting blog posts or getting creative on social media.

You’re a great communicator and openly share your work to demonstrate the value of content design. You’re comfortable speaking to users, running A/B tests, and hosting critiques to enhance the product experience.

Key Responsibilities

• Designing and prototyping experiences as part of end-to-end user journeys
• Solving user problems by working collaboratively in a cross-functional team
• Facilitating workshops and ideation sessions
• Ensuring content design requirements play a key role in product enhancements
• Managing the overall design and governance of our in-app messaging tool and supporting product teams to use it effectively
• Contributing best practices to our style guides and design systems
• Running product experiments and using data to measure and evaluate the successes and learnings of your work
• Regularly collaborating with the wider design team to produce a cohesive, best-in-class customer experience
• Mentoring other designers, content creators, and product stakeholders to build their awareness and knowledge of content design

Essential skills and experience

• Experience working as a content designer, UX writer, or content strategist on SaaS products
• You love making complex tools a breeze to use
• An eye for interpreting data and using it to generate hypotheses for testing and learning
• A willingness to build empathy with our users through research to deeply understand them and their needs
• Creating journey maps and wireframes, knowing when to make simple sketches and when to employ hi-fidelity prototyping
• Able to work autonomously
• Ability to create high-fidelity prototypes using Figma, Sketch, or something similar

Benefits

• Everyday Flex – greater flexibility over where and when you work
• 25 days annual leave + extra days for years of service
• Day off for your birthday, house move, good deed day, and digital detox day
• Cycle to work and electric car schemes
• Free Calm App membership
• Enhanced Paternity Leave
• Fertility Treatment Financial Support
• Group Income Protection and private medical insurance
• Gym on-site in London – or membership in regional offices
• 7.5% pension contribution by the company
• Discretionary annual bonus up to 10% of base salary
• Talent referral bonus up to £5K