Senior Product Designer Full Time

“Previously Startups of London has featured Monzo in our article The Complete List of Unicorn Startups in the UK 2022.

You can also click on the company name above or go to their company page from here and learn more about their culture, business and management.

As for the role; Monzo  is looking for a Senior Product Designer, to join their company. Learn more about the role, requirements as well as benefits in the below description. Click on the Apply Now button to complete job application.”

– Startup of London Team

The Role: 

• Core banking features for Monzo’s iPhone and Android apps. Increasing visibility and control of money across multiple accounts: we want Monzo to be the financial hub of your life, and something this ambitious requires a lot of good design.
• Taking our new Monzo Plus account to the next level.
• Improving the experience customers have when borrowing money and exploring ideas for new lending-related products.
• Internal tooling and improving customer support UI and workflows to help our support team better serve customers and their needs.

Your day-to-day:

• You’ll lead design for a product area. This includes driving the future vision of this area, making sure it compliments a cohesive overall Monzo experience and delivering on incremental steps to help the team head in this direction.
• You’ll be embedded in a cross-functional product squad. You’ll be responsible for all design artefacts produced; from initial discovery and user journey mapping through to the execution of final UI design details.
• You’ll deeply understand the customers you’re designing for. Whether it’s joining user research sessions, learning from previous insights, reading data reports, or running your lightweight research and analysis, you’ll strive to understand the what, why, and how of the problems you’re solving to ensure we don’t just ship the thing right, but we ship the right thing.
• You’ll collaborate regularly using strong communication, documentation, and facilitation skills. You’ll work closely with PMs, Engineers, Data Scientists, User researchers, and writers to make sure your team isn’t just shipping great designs, but they are deeply involved throughout the design process.
• You’ll execute (and advocate for) polished, intuitive and accessible user experiences. You’re pragmatic and able to balance the ideal experience with knowing where and when to make scoping trade-offs based on technical constraints, experimentation strategy, or business risk.
• You’ll help raise the bar for design at Monzo. We’re a small but mighty team where every designer plays a critical role in improving our community of practice—whether that’s through improving our craft skills leading rituals to give great feedback.
• You’ll regularly work with a design director and product leadership. This is to help ensure long-term strategy, business goals, and experience quality are aligned and that there are healthy opportunities for visibility and feedback.

You should apply if:

• You’ve led the design of world-class product launches in a fast-growing company before.
• You understand that good design is not about trends but is built on top of principles and tradeoffs. You make well-reasoned design decisions always advocating for the best possible user experience.
• You’re passionate about inclusive design and accessibility, and you’ll design with all our users.
• You care about the UI design details but are also comfortable zooming out, seeing the broader picture, and connecting the dots to create a cohesive overall experience.
• You’re familiar with native mobile design patterns on Android and iOS and have designed polished apps for both platforms
• You’re passionate about sharing your knowledge and raising the bar for design practice at Monzo. Previous experience mentoring designers is a big plus.
• You understand that writing is designing, you’re a confident writer, and the copy on your screens is never an afterthought.

The Interview Process:

Our interview process involves 3 main stages: 

• Initial call (30 minutes). A video chat with Natalie who is part of our hiring team.  This focuses on general suitability and fits for Monzo.
• Portfolio Walk-through (45 minutes+). We’ll ask you to prepare a couple of projects which demonstrate your end-to-end design process and deliverables. You will go through this with our Design Director Or Principal Designer and another designer in the team who will ask follow-up questions, digging deeper into your process and work.
• Final round (3 hours). This involves three interviews covering craft, impact, and teamwork. These typically happen on the same day via three separate video calls. The portfolio submitted is used as a reference for these interviews to help set the context for us, and save you time repeating yourself.

Our average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please get in touch with us at nataliehills@monzo.com

What’s in it for you:

£90,000-£100,000 base salary, plus stock options 

We can help you relocate to the UK 

We can sponsor visas.

This role can be based in our London office, but we’re open to distributed working within the UK (with ad hoc meetings in London).

We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.

Learning budget of £1,000 a year for books, training courses, and conferences

If you prefer to work part-time, we’ll make this happen whenever we can – whether this is to help you meet other commitments or strike a great work-life balance.